Privacy Policy

who we are
Distinctive title: EMTB Kefalonia Experience
Name: Michos Panagiotis of Pericles
A.F.M.: 143362616
Headquarters address: Kanari 0, Agia Efimia, Kefalonia P.O. 28081
SEE: Argostoli

For us at EMTB Kefalonia Experience, protecting the Personal Data of our customers and respecting the individual's privacy online is a self-evident commitment. We take all the necessary organizational and technical measures required to ensure the security, availability and validity of our users' and customers' data.

It is very important to us that this strong commitment is clear to all customers and users of our services. For this reason, we have created this "Privacy Statement - Protection of Personal Data" which describes and explains what kind of personal data we collect, how we manage it and what it can be used for.

EMTB Kefalonia Experience provides beauty services for individuals. This statement refers to all the services we provide.

Personal data we collect
EMTB Kefalonia Experience collects and processes data exclusively for the purposes of its legal and proper operation and to offer its customers and internet users the best possible user experience. Some of this data is provided directly by our customers or users of our online services, for example, when a new user registers for one of our services or when a customer submits a support request to us. Some data is recorded indirectly and this recording depends on how users use our online services. This is how data is recorded, when technologies such as cookies are used or error reports or statistical usage data are received from the software products to diagnose problems or to improve them. In any case of data collection or sending, clear and explicit acceptance by the user is preceded by an appropriate interface element.

The details of debit or credit cards are stored if the user so wishes in his administration in an encrypted way by the banking service of Viva Wallet. These details are not visible to any employee or member of the sole proprietorship.

The data we collect may include:

• Name and contact information: We collect our users' first and last name, email address, postal address, telephone number and other similar contact information

Cookies and Similar Technologies
EMTB Kefalonia Experience uses cookies (small text files that are placed on your device) and similar technologies and services that use the IP address to provide its web sites as well as its mobile applications and online services. Cookies allow us, among other things, to store your preferences and settings, provide interest-based advertising, help fight fraud, and also analyze the performance of our websites and online services. For the above purposes, services such as Google Analytics, Facebook Pixels, Google Firebase and OneSignal are also used, services which are fully GDPR compliant.

We also use web beacons to deliver cookies and to collect usage and performance data. Our websites may also include web beacons and cookies from third party providers.

You have a variety of tools available to you to control cookies, web beacons, and other similar technologies, such as browser controls to block and delete cookies and controls by certain third-party analytics providers to opt out of data collection through web beacons and similar technologies; Your browser and other options may affect your experience with our products.

You will find more information about the Cookies policy here

Use of Personal Data
EMTB Kefalonia Experience uses the data it collects exclusively for the following purposes:

1. To conduct its business activities and provide (including improving and personalizing) the services it offers.
2. To send communications, including advertising material via e-mail or telephone conversation (commercial promotion, offers, etc.).

We do not share the data we collect with legal or natural persons except after the customer's consent.

Finally, we may access, transfer, disclose and retain personal data when we believe in good faith that doing so is necessary for the following reasons:

1. To comply with applicable law or to respond to valid legal process, which may also come from the police or other government agencies
2. Operating and maintaining the security of our products, including preventing or stopping an attack on our computer systems or networks or protecting the rights or property of EMTB Kefalonia Experience.

Period of processing of Personal Data
The storage and processing of the data of customers and users of our services is done exclusively and only as permitted by law or in accordance with the express consent of the users only for as long as is necessary to satisfy the purposes of the processing (as defined above) or until the user to object to the use of Personal Data by EMTB Kefalonia Experience or until he withdraws his consent. However, whenever required by mandatory law EMTB Kefalonia Experience will retain Personal Data for a longer period or whenever Personal Data is required so that EMTB Kefalonia Experience can assert or defend itself against legal claims.

Place of data processing
EMTB Kefalonia Experience's headquarters and branch are located in Greece, therefore all processing carried out in our facilities is within Greek territory. For the best service provision, EMTB Kefalonia Experience uses infrastructure (web server) in Greek data centers and Microsoft Internet Information Services. In the case of Microsoft Internet Information Services, data centers within the European Union are exclusively used.

How to access and control your personal data

Users of EMTB Kefalonia Experience products and services can at any time request information about their Personal Data from EMTB Kefalonia Experience and also request their correction or deletion. EMTB Kefalonia Experience can delete the data only if there is no legal obligation or if it has no other legal right to keep it. Of course, if a user's data is deleted, then EMTB Kefalonia Experience is unable to continue providing its services to that user, when they require the use of this data.

In the event that EMTB Kefalonia Experience uses personal data in accordance with the user's consent or to enter into a contract with him, the user may request a copy of his personal data.

Finally, users can ask EMTB Kefalonia Experience to limit any processing of their Personal Data in the following cases:

1. The Personal Data held by EMTB Kefalonia Experience is incorrect
2. There is no legal basis for EMTB Kefalonia Experience to process the Personal Data and the user requests that its processing be restricted

For any request or clarification needed, users can contact through her contact form or email: [email protected], specifying the information or processing activities related to their request, the form in which they want that information and whether the Personal Data will be sent to them or to another recipient. The request will be carefully considered and we will discuss with the user how best to fulfill it.

Changes to this policy
EMTB Kefalonia Experience may modify this Privacy Statement in order to comply with applicable personal data protection practices each time. When we make changes to this statement, we will update the “date updated” at the bottom of this page. We encourage you to review this Privacy Statement from time to time in order to be informed about how EMTB Kefalonia Experience protects your data.